Privacy Policy

Dyck’s Mobile Shrink Wrap

Last Updated: 2026

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Dyck’s Mobile Shrink Wrap & Detailing (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when providing services and communicating with customers, including SMS/text messaging.

1. Business Information

Dyck’s Mobile Shrink Wrap & Detailing
Okanagan Region, British Columbia, Canada
Email: admin@dycks.ca
Phone: 888-382-9727

2. Information We Collect

We may collect the following personal information in the course of providing services or responding to inquiries:

• Name

• Phone number

• Email address

• Service address or location

• Asset or vessel details (where applicable)

• Communication records (including SMS, email, and call notes)

• Billing and payment information (where applicable)

3. Use of Information

We use personal information to:

• Provide quotes and schedule services

• Deliver shrink wrap, detailing, and related services

• Communicate scheduling, updates, and service information

• Send invoices and payment-related communications

• Respond to customer inquiries and support requests

• Manage and improve business operations

4. SMS/Text Messaging (A2P Compliance)

By providing your phone number, you consent to receive SMS/text messages from Dyck’s Mobile Shrink Wrap & Detailing related to:

• Appointment scheduling and confirmations

• Service updates and job status

• Invoicing and payment notifications

• Customer support communication

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us using the details provided above.

We do not use SMS messaging for unsolicited marketing without consent.

5. Disclosure of Information

We do not sell or rent personal information.

We may share personal information only as necessary to:

• Complete requested services through trusted service partners (e.g., Barry’s Mobile Marine)

• Process payments through third-party payment providers

• Operate business systems such as scheduling or invoicing platforms

All third parties are required to handle information in a manner consistent with applicable privacy laws.

6. Data Protection

We use reasonable administrative, technical, and operational safeguards to protect personal information against loss, unauthorized access, disclosure, or misuse.

No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Access and Correction

You may request access to, correction of, or deletion of your personal information, subject to legal or operational requirements.

9. Third-Party Services

We may use third-party service providers for scheduling, invoicing, communication, and payment processing. These providers only receive information necessary to perform their functions.

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

11. Contact Information

For questions about this Privacy Policy or how your information is handled, contact:

Dyck’s Mobile Shrink Wrap & Detailing
Okanagan Region, British Columbia, Canada
Email: admin@dycks.ca
Phone: 888-382-9727